At Bharat Sales Corp, customer satisfaction is our priority. If you are not entirely satisfied with your purchase, we’re here to help with a simple and transparent return and refund process.
1. Eligibility for Returns
You may request a return under the following conditions:
- The product must be unused, in its original packaging, and in the same condition that you received it.
- The return request must be initiated within [7 or 10 or 15] days from the date of delivery.
- Proof of purchase (invoice or order confirmation) is required.
- Items such as perishable goods, custom products, or items marked “non-returnable” are not eligible for return.
2. Return Process
To initiate a return:
- Email us at info@bharatsalescorp.com with your order number and reason for return.
- Once your request is approved, you will receive instructions for returning the item.
- Carefully pack the item to avoid damage during transit.
Note: Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item sent by us.
3. Refunds
Once we receive and inspect the returned product, we will notify you via email.
- If approved, your refund will be processed to the original method of payment within [5–7] business days.
- If the item is damaged, used, or not in original condition, only a partial refund may be granted or the refund may be denied.
4. Late or Missing Refunds
If you haven’t received a refund yet:
- Check your bank account or payment method.
- Contact your bank or payment provider—it may take some time before your refund is officially posted.
- If you’ve done all of this and still haven’t received your refund, please contact us at info@bharatsalescorp.com.
5. Exchanges
We only replace items if they are defective or damaged. If you need to exchange a product, contact us at info@bharatsalescorp.com with details and images of the issue.
6. Non-Returnable Items
- Custom or personalized products
- Clearance or final sale items
- Gift cards
- Downloadable software or digital products (if applicable)
7. Contact Us
For any queries regarding returns or refunds, please contact:
Bharat Sales Corp
📧 Email: info@bharatsalescorp.com